| Registration |
Why should I register?
You can browse the site and search for items and services without registering
on trashbank but, only registered users can post an item/service, make trade
offers, or buy and sell item/service.
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Is it free to register?
Yes. it it free to register at trashbank.
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Can I register if I'm under 18?
No. You must be 18 years old to register at trashbank.
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Is there any restriction on choosing a User
ID?
Yes. You are not allow to use 'trashbank', '.com', '&', '_' or the '@'
character when choosing User ID.
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Is there any restriction on choosing a
Password?
Yes. Password must be at least 6 characters and fewer than 20 characters.
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Can I change my User ID?
No. once you have selected your User ID at trashbank, you can not change your
User ID.
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Do I need enter a valid email address?
Yes. After completing the registration, we'll send you the confirmation code.
In order to activate your account, you'll need to enter the confirmation code
on the Confirm Email
Page to complete the registration process.
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| Posting |
Is it free to post an item/service?
Yes. it it free to post item/service.
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Is there any restriction on posting an item or
service?
Yes. The followng items/services are prohibited from being traded or sold at
trashbank:
Alcoholic Beverages
Animals or Wildlife Products
Batteries Containing Mercury
Charity or Fundraising Listings
Cigarettes
Current Issues of Catalogs
Contracts and Tickets (unless allowed to be sold pursuant to all applicable
federal, state, and local laws)
Counterfeit Currency and Stamps
Copyrights or Trademarks
Counterfeit Items
Credit Cards
Drugs and Drug Paraphernalia
Embargoed Goods and Goods from Prohibited Countries
Firearms
Fireworks
Food (other than packaged food meeting all applicable federal, state, and local
guidelines and standards)
Government IDs and Licenses
Hazardous, Restricted, and Perishable Materials
Human Parts and Remains
Links
Lock-picking Devices
Lottery Tickets
Mailing Lists and Personal Information
Multi-level Marketing, Pyramid and Matrix Programs
Offensive Material
Plants and Seeds
Police-Related Items
Postage Meters
Recalled Items
Satellite and Cable TV De-scramblers
Stocks and Other Securities
Stolen Property
Surveillance Equipment
Tobacco
Used Medical Devices
Weapons & Knives
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How long is an item/service listed?
Your item/service can be listed 60 or 90 days.
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Can I extend the expiry date of the
item/service listed?
Yes. You can extend the expiry date of your item/service for 30, 60 or 90 more
days.
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What is, "Trade/Sell as one item"?
Selling or trading one or multiple quantities of the same item/service in one
transaction. For example, if you have 10 pins and selected the "Sell/Trade as
one item" option, when someone buys or trades for your item, you are agreeing
to sell/trade all 10 pins in one transaction
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What is, "Trade/Sell Individually"?
Selling or trading multiple quantities of the same item/service in separate
transactions. In this case, the quantity of the item/service has to be at least
2 or more. For example, if you have 10 pins and select the "Sell/Trade
Individually" option, when someone buys or trades for your item, you are
agreeing to sell/trade only 1 of the 10 pins in one transaction.
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| Trading |
How does trading work?
When you have found something you like, you may initiate a trade offer (Item
offer or Item + Cash Offer) with any of the items you have posted. The
person receiving your trade offer will review your item and decide whether the
trade will be completed. When the reviewing party agrees on the trade, the
transaction will be finalized.
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Can I make multiple trade offers from my item
or service?
Yes. You can initiate as many trade offers as you want using one of your
items/services. Also, you can recieve multiple trade offers from other members
of trashbank on one of your items/services.
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What happens to the other multiple offers when
my item gets traded or sold?
When your item/service gets approved to trade or sell, all other active offers
associated with your item will become Inactive.
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How long can a trade offer last?
Your trade offer and trade offer from others will last for 60 days.
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How do I accept trade a offer from others?
Go to My
Account, select the Trade Offer From Others section and click
to accept the trade offer from others.
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How do I decline a trade offer from others?
Go to My
Account, select the Trade Offer From Others section and click
to decline the trade offer from others.
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| Buying/Selling |
Can I sell my item/service at trashbank?
Yes. Selling your item/service is an optional feature at trashbank. There are 2
ways you can sell your item/service at trashbank. (1)BuyNow: Supply the price
of the item/service in the BuyNow field on the
Post Your item/service page. (2)CashOffer: Accept cash offer initiated
by other members of trashbank. When someone uses the BuyNow option to buy your
item/service or when you accept the cash offer initiated by other members of
trashbank, you are legally obligated to sell the item/service to the buyer at
the price you accepted.
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How can I buy an item/service?
Buying item/service is an optional feature at trashbank. There are 2 ways you
can buy an item/service at trashbank. (1)BuyNow: You can buy an item or service
when you see in the detail section of the
item/service. (2)CashOffer: You can offer cash on the item/service you're
interested in. When you use the BuyNow option to buy an item/service or when
the seller accepts your cash offer, you are legally obligated to buy the item
or service from the seller at the price you offered.
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What is, “Ask seller a question or Negotiate”?
In the detail section of the item/service, you can ask the seller a question
about the item/service you are interested in or discuss and negociate the
trade/cash offer you've made for the item/service. You can also view the
messages sent between trader/buyer/seller in the
My Account/Question & Answer section.
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What happens if I don’t pay the seller?
Keep in mind that you are legally obligated to pay the seller at the price you
accepted. If you don't pay the seller, you may get a payment request from
trashbank and you may receive a Non-Paying Buyer Rating from the seller. This
will limit your trading/buying/selling power and your account at trashbank
might be suspended. You are not entitled to a refund of your Final Value Fee or
transaction fee.
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What should I do if the buyer doesn’t pay me?
If buyer doesn't pay, try to contact the buyer via email to determine the
status of your payment. If the buyer doesn't respond your email, you can file a
complaint with trashbank from the
contact us page. Keep in mind that trashbank is only a venue and is not
responsible for handling goods and services or payment for goods and services.
You can also apply a Non-Paying Buyer Rating to the buyer to limit his/her
trading/buying/selling power at trashbank.
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Why is the quantity more than one in some of
the items/services?
An item/service can be traded or sold individually or as a group.
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| Your Account |
What is My Trade Offer?
My Trade Offer is the section where you can view the trade offers you've made
to other members of trashbank in the last 60 days.
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What is Trade Offer From Others?
Trade Offer From Others is the section where you can view the trade offers made
to you by other members of trashbank in the last 60 days.
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What is Approved Trade Offer?
Approved Trade Offer is the section where you can view the completed trade
transactions agreed by both trade requesters and approvers in the last 60 days.
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How can I change my personal information?
Go to My Account, then
to the Edit/Profile section and change your personal information.
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What is Questions & Answers?
Questions & Answers is the section where you can view your questions or
answers sent to traders, buyers, or sellers about the specific items/services.
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What is Rating?
Rating is the section where you can view feedback about you and ratings left by
other members of trashbank.
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| Fees
& Charges |
Is it free to list an item/service?
Yes. It is free to list an item/service at trashbank.
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What are the final value fees?
There are no final value fees at this time.
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| Others |
What should I do after the transaction is
completed?
After the transaction is completed, trashbank will send you an email regarding
your transaction. It then becomes the responsibility of both parties to
complete the transaction by arranging the payment and the shipping.
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Who pays for shipping?
Shipping details are usually displayed in the item/service detail section.
Unless the trader/seller specifies who will pay for shipping, the buyer or
trade requester will pay for shipping.
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How can I rate a trader/buyer/seller?
You can only post feedback and a rating when the transaction is completed.
There are 4 sections on which you can provide feedback and ratings on a trader,
buyer or seller. Apporoved Trade Offer, Apporoved Cash Offer, Item Bought, Item
Sold. You are limited to posting only one feedback/rating per transaction.
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