Barter, Swap, Trade Items or Sell Online: Trashbank
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 Help
Welcome to the help section of trashbank. We have tried to make our site as user friendly as possible. Here you can find useful information on how to use the site. If you haven't found the answers you're looking for in this section, please do not hesitate to contact at contactus@trashbank.com
Registration
Why should I register?
Is it free to register?
Can I register if I'm under 18?
Is there any restriction on choosing a User ID?
Is there any restriction on choosing a Password?
Can I change my User ID?
Do I need enter a valid email address?
Posting
Is it free to post an item/service?
Is there any restriction on posting an item/service?
How long is an item/service listed?
Can I extend the expiry date of the item/service listed?
What is, "Trade/Sell as one item"?
What is, "Trade/Sell Individually"?
Trading
How does trading work?
Can I make multiple trade offers from my item/service?
What happens to the other multiple offers when the item is traded or sold?
How long can a trade offer last?
How do I accept a trade offer from others?
How do I decline a trade offer from others?
Buying/Selling
Can I sell my items/service at trashbank?
How can I buy an item/service?
What is, “Ask seller a question or Negotiate”?
What happens if I don’t pay the seller?
What should I do if the buyer doesn’t pay me?
Why is the quantity more than one in some of the items/services?
Your Account
What is My Trade Offer?
What is Trade Offer From Others?
What is Approved Trade Offer?
How can I change my personal information?
What is Questions & Answers?
What is Rating?
Fees & Charges
Is it free to list an item/service?
What are the final value fees?
Others
What should I do after the transaction is completed?
Who pays for shipping?
How can I rate a trader/buyer/seller?
Policies & Agreements
Listing and Prohibited Items/Services Policy
Privacy Policy
User Agreement

 Registration
Why should I register?
You can browse the site and search for items and services without registering on trashbank but, only registered users can post an item/service, make trade offers, or buy and sell item/service.
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Is it free to register?
Yes. it it free to register at trashbank.
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Can I register if I'm under 18?
No. You must be 18 years old to register at trashbank.
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Is there any restriction on choosing a User ID?
Yes. You are not allow to use 'trashbank', '.com', '&', '_' or the '@' character when choosing User ID.
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Is there any restriction on choosing a Password?
Yes. Password must be at least 6 characters and fewer than 20 characters.
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Can I change my User ID?
No. once you have selected your User ID at trashbank, you can not change your User ID.
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Do I need enter a valid email address?
Yes. After completing the registration, we'll send you the confirmation code. In order to activate your account, you'll need to enter the confirmation code on the Confirm Email Page to complete the registration process.
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 Posting

Is it free to post an item/service?
Yes. it it free to post item/service.
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Is there any restriction on posting an item or service?
Yes. The followng items/services are prohibited from being traded or sold at trashbank:
  • Alcoholic Beverages
  • Animals or Wildlife Products
  • Batteries Containing Mercury
  • Charity or Fundraising Listings
  • Cigarettes
  • Current Issues of Catalogs
  • Contracts and Tickets (unless allowed to be sold pursuant to all applicable federal, state, and local laws)
  • Counterfeit Currency and Stamps
  • Copyrights or Trademarks
  • Counterfeit Items
  • Credit Cards
  • Drugs and Drug Paraphernalia
  • Embargoed Goods and Goods from Prohibited Countries
  • Firearms
  • Fireworks
  • Food (other than packaged food meeting all applicable federal, state, and local guidelines and standards)
  • Government IDs and Licenses
  • Hazardous, Restricted, and Perishable Materials
  • Human Parts and Remains
  • Links
  • Lock-picking Devices
  • Lottery Tickets
  • Mailing Lists and Personal Information
  • Multi-level Marketing, Pyramid and Matrix Programs
  • Offensive Material
  • Plants and Seeds
  • Police-Related Items
  • Postage Meters
  • Recalled Items
  • Satellite and Cable TV De-scramblers
  • Stocks and Other Securities
  • Stolen Property
  • Surveillance Equipment
  • Tobacco
  • Used Medical Devices
  • Weapons & Knives
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  • How long is an item/service listed?
    Your item/service can be listed 60 or 90 days.
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    Can I extend the expiry date of the item/service listed?
    Yes. You can extend the expiry date of your item/service for 30, 60 or 90 more days.
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    What is, "Trade/Sell as one item"?
    Selling or trading one or multiple quantities of the same item/service in one transaction. For example, if you have 10 pins and selected the "Sell/Trade as one item" option, when someone buys or trades for your item, you are agreeing to sell/trade all 10 pins in one transaction
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    What is, "Trade/Sell Individually"?
    Selling or trading multiple quantities of the same item/service in separate transactions. In this case, the quantity of the item/service has to be at least 2 or more. For example, if you have 10 pins and select the "Sell/Trade Individually" option, when someone buys or trades for your item, you are agreeing to sell/trade only 1 of the 10 pins in one transaction.
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     Trading

    How does trading work?
    When you have found something you like, you may initiate a trade offer (Item offer or Item + Cash Offer) with any of the items you have posted. The person receiving your trade offer will review your item and decide whether the trade will be completed. When the reviewing party agrees on the trade, the transaction will be finalized.
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    Can I make multiple trade offers from my item or service?
    Yes. You can initiate as many trade offers as you want using one of your items/services. Also, you can recieve multiple trade offers from other members of trashbank on one of your items/services.
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    What happens to the other multiple offers when my item gets traded or sold?
    When your item/service gets approved to trade or sell, all other active offers associated with your item will become Inactive.
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    How long can a trade offer last?
    Your trade offer and trade offer from others will last for 60 days.
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    How do I accept trade a offer from others?
    Go to My Account, select the Trade Offer From Others section and click to accept the trade offer from others.
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    How do I decline a trade offer from others?
    Go to My Account, select the Trade Offer From Others section and click to decline the trade offer from others.
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     Buying/Selling

    Can I sell my item/service at trashbank?
    Yes. Selling your item/service is an optional feature at trashbank. There are 2 ways you can sell your item/service at trashbank. (1)BuyNow: Supply the price of the item/service in the BuyNow field on the Post Your item/service page. (2)CashOffer: Accept cash offer initiated by other members of trashbank. When someone uses the BuyNow option to buy your item/service or when you accept the cash offer initiated by other members of trashbank, you are legally obligated to sell the item/service to the buyer at the price you accepted.
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    How can I buy an item/service?
    Buying item/service is an optional feature at trashbank. There are 2 ways you can buy an item/service at trashbank. (1)BuyNow: You can buy an item or service when you see in the detail section of the item/service. (2)CashOffer: You can offer cash on the item/service you're interested in. When you use the BuyNow option to buy an item/service or when the seller accepts your cash offer, you are legally obligated to buy the item or service from the seller at the price you offered.
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    What is, “Ask seller a question or Negotiate”?
    In the detail section of the item/service, you can ask the seller a question about the item/service you are interested in or discuss and negociate the trade/cash offer you've made for the item/service. You can also view the messages sent between trader/buyer/seller in the My Account/Question & Answer section.
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    What happens if I don’t pay the seller?
    Keep in mind that you are legally obligated to pay the seller at the price you accepted. If you don't pay the seller, you may get a payment request from trashbank and you may receive a Non-Paying Buyer Rating from the seller. This will limit your trading/buying/selling power and your account at trashbank might be suspended. You are not entitled to a refund of your Final Value Fee or transaction fee.
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    What should I do if the buyer doesn’t pay me?
    If buyer doesn't pay, try to contact the buyer via email to determine the status of your payment. If the buyer doesn't respond your email, you can file a complaint with trashbank from the contact us page. Keep in mind that trashbank is only a venue and is not responsible for handling goods and services or payment for goods and services. You can also apply a Non-Paying Buyer Rating to the buyer to limit his/her trading/buying/selling power at trashbank.
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    Why is the quantity more than one in some of the items/services?
    An item/service can be traded or sold individually or as a group.
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     Your Account

    What is My Trade Offer?
    My Trade Offer is the section where you can view the trade offers you've made to other members of trashbank in the last 60 days.
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    What is Trade Offer From Others?
    Trade Offer From Others is the section where you can view the trade offers made to you by other members of trashbank in the last 60 days.
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    What is Approved Trade Offer?
    Approved Trade Offer is the section where you can view the completed trade transactions agreed by both trade requesters and approvers in the last 60 days.
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    How can I change my personal information?
    Go to My Account, then to the Edit/Profile section and change your personal information.
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    What is Questions & Answers?
    Questions & Answers is the section where you can view your questions or answers sent to traders, buyers, or sellers about the specific items/services.
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    What is Rating?
    Rating is the section where you can view feedback about you and ratings left by other members of trashbank.
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     Fees & Charges

    Is it free to list an item/service?
    Yes. It is free to list an item/service at trashbank.
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    What are the final value fees?
    There are no final value fees at this time.
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     Others

    What should I do after the transaction is completed?
    After the transaction is completed, trashbank will send you an email regarding your transaction. It then becomes the responsibility of both parties to complete the transaction by arranging the payment and the shipping.
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    Who pays for shipping?
    Shipping details are usually displayed in the item/service detail section. Unless the trader/seller specifies who will pay for shipping, the buyer or trade requester will pay for shipping.
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    How can I rate a trader/buyer/seller?
    You can only post feedback and a rating when the transaction is completed. There are 4 sections on which you can provide feedback and ratings on a trader, buyer or seller. Apporoved Trade Offer, Apporoved Cash Offer, Item Bought, Item Sold. You are limited to posting only one feedback/rating per transaction.
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